Return Policy

Service Cancellation

If you need to cancel a scheduled service, please contact us at least 24 hours in advance. Cancellations made with less than 24 hours notice may be subject to a cancellation fee. Refunds for prepaid services will be processed according to the terms agreed upon at the time of booking.

Product Returns

Products may be returned within 30 days of purchase if they are in their original condition and packaging. To initiate a return, please contact us with your order information. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

Refund Processing

Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned item. Refund amounts may be subject to restocking fees for certain items.

Non-Returnable Items

Custom or personalized items, items that have been used or damaged, and items that cannot be resold due to health or safety reasons are not eligible for return. Services that have been completed are generally not eligible for refund.

Defective Products

If you receive a defective product, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs. Please provide photos of the defect when possible.

Service Satisfaction

If you are not satisfied with a service provided, please contact us within 7 days of service completion. We will work with you to address any concerns and may offer service adjustments or partial refunds on a case-by-case basis.

Contact for Returns

To initiate a return or discuss a refund, please contact us at:

Calmaoshop
6531 Yorktown Ct
Lincoln, NE 68516, United States
Phone: +1 (402) 413-6927
Email: contactus@calmaoshop.world